Frequently Asked Questions

I have forgotten my password, how do I reset it?

Just follow this link and enter your email address or username to reset your password. Detailed instructions on resetting passwords (if needed) can be found here.

Why am I not receiving any emails from you?

We sometimes find that our emails get caught in spam or junk folders. Please add us to your safe senders list. If you still do not receive our emails, please let us know and we will investigate further.

Is membership individual or organisational?

Membership is personal and applies to the Chair, Vice Chair or former Chair that has joined our association. Membership is non-transferable and is not open to the organisation as a whole.

I need to sign in to a member's account but do not have access to the login details, can you provide me with these?

As memberships is personal and non-transferable, we are not able to provide such details due to privacy reasons. Please refer directly to the account holder, i.e. the Chair or Vice Chair of your organisation.

If you still need help, please fill in the contact form below:

We aim to get back to you within 48 hours. 

You can call us on 020 7898 9728. We may not always be able to answer your call, but please leave us a message and we will get back to you.

Alternatively we can be contacted via post at:
Association of Chairs
Keyboards & Dreams
Second Floor Rear Building
34-35 Hatton Garden