Frequently Asked Questions

I have forgotten my password, how do I reset it?

Just follow this link and enter your email address or username to reset your password. Detailed instructions on resetting passwords (if needed) can be found here.

Why am I not receiving any emails from you?

We sometimes find that our emails get caught in spam or junk folders. Please add us to your safe senders list. If you still do not receive our email please let us know and we will investigate further.

Are memberships individual or organisational?

Our memberships are personal and apply to the Chair, Vice Chair or former Chair that has joined our association. The membership is non-transferable and is not open to the organisation.

I need to sign in to our organisation’s account but do not have access to the login details, can you provide me with these?

As our memberships are personal and non-transferable, we are not able to provide such details due to privacy reasons. Please refer directly to the account holder, i.e. the Chair or Vice Chair of your organisation.

If you still need help, please fill in the contact form below:

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We aim to get back to you within 48 hours but please note our staff are part time and it may sometimes take longer than we anticipate.

You can call us on 020 7898 9700. We may not always be able to answer your call, but please leave us a message and we will get back to you.

Alternatively we can be contacted via post at:
Association of Chairs
Keyboards & Dreams
Second Floor Rear Building
34-35 Hatton Garden
London
EC1N 8DX